Terms of service


Hanna Erz - Wolf & I
Jennifer Schubert & Hanna Erz
Elsa-Brändström-Strasse 16
72074 Tuebingen


VAT ID:DE292468403
Telephone:+49 152 216 609 35

(hereinafter"WOLF & I"or"we") operates an online shop at the URL https://www.wolfandi.de (the"Website").

For all orders that you place via the website, as well as for our deliveries and services, the general terms and conditions set out below apply exclusively in the version valid at the time of the orderWe do not recognize any deviating terms and conditions of the customer unless we have agreed to their validity in writing.

Terms of Service


  1. user

  2. scope of application

  3. conclusion of contract

  4. right of withdrawal

  5. payment and shipping

  6. liability for defects

  7. dispute resolution

  8. Jurisdiction/Choice of Law

§ 1 User

The following applies as the user of these GTC:

Hanna Erz - Wolf & I
Jennifer Schubert & Hanna Erz
Elsa-Brändström-Strasse 16
72074 Tuebingen

VAT ID:DE292468403

Telephone:+49 152 216 609 35

§ 2 Scope

These GTC apply to all legal transactions that a consumer or entrepreneur (hereinafter “customer”) concludes with WOLF & I.

Conflicting terms and conditions of the customer do not apply unless WOLF & I has expressly acknowledged this in text form.

§ 3 Conclusion of contract

The provisions of these GTC apply to orders placed by customers via the website's online shop www.hannabridal.de , by telephone or e-mail.

The contract is concluded with the user (see § 1).

The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.

By ordering a product by clicking on the"Order for a fee"button at the end of the ordering process, a customer submits a binding offer to conclude a purchase contractThe contract is only concluded when WOLF & I sends an order confirmation by e-mail.

§ 4 Right of Withdrawal

If the customer is a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to either commercial or self-employed professional activity), there is, in accordance with the statutory provisions (§§ 312 g Para1, 355 BGB) a right of withdrawal.

If the order is for goods that are individually manufactured according to the customer's wishes and tailored to personal needs and the goods are consequently not usable for third parties, the right of withdrawal is excluded in accordance with Art§ 312g para2 no1 BGB.

For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal

- Right of withdrawal -

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods orhas.

In order to exercise your right of cancellation, you must send us [WOLF & I, Hanna Erz, Elsa-Brändström-Strasse 16, 72074 Tübingen, Tel.:017684393526, ] a clear statement (e.gletter, email) about your decision to withdraw from this contractYou can use the attached sample revocation form for this, but this is not mandatoryYou can also electronically fill out and submit the model cancellation form or any other clear statement on our website ().If you make use of this option, we will inform you immediately (e.gby e-mail) confirming receipt of such a revocation.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contractFor this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repaymentWe may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us or hand them over to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contractThe deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

- End of revocation -

§ 5 Payment and Shipping

Statutory sales tax and shipping costs are included in the stated pricesInternational orders may be subject to duties, fees and taxes, which are levied by customs upon arrival in the destination country and are the sole responsibility of the customer.

The goods are delivered by an independent shipping company that is not affiliated with or controlled by WOLF & I.

The risk of accidental deterioration or accidental loss of the goods lies with WOLF & I until handover and only passes to the customer upon handover.

Shipping will take place after full payment has been received.

The delivery time for goods in stock is up to 5 working daysIf goods are custom-made to order, WOLF & I will indicate in the order confirmation the expected maximum time that will be required for the production and the delivery as a wholeThis is usually 2-4 weeks.

The following payment options are available:


The goods remain the property of WOLF & I until full payment has been made.

§ 6 Liability for Defects

WOLF & I has made every effort to display as accurately as possible the colors and images of the products that appear in the online shopColor display of each computer monitor cannot be guaranteed to be accurateWOLF & I accept no liability for such color deviations.

§ 7 Dispute Resolution

The EU Commission has created an internet platform for the online settlement of disputesThe platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contractsMore information is available at the following link: http://ec.europa.eu/consumers/odr. To the We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

§ 8 Jurisdiction/Choice of Law

The place of performance and the place of jurisdiction are - insofar as an agreement is permissible - the registered office of WOLF & IThe contract is subject to German law to the exclusion of the conflict of law rules that refer to another legal system.